Our Customer Care Specialists are available Monday-Friday from 10:30 a.m. to 5:00 p.m. EST to assist you with this process. While each situation is unique, we ask that you return the unsatisfactory item to our Returns department, especially if there is a quality issue. To ensure prompt processing, our Customer Care Department will give you a Return Merchandise Authorization (RMA) number to include with your return. Please note that we do not cover return shipping or shipping costs.
Please send all returns to:
Natural Relief Inc
P.O. Box 28253
Columbus, OH 43228
Refunds are issued to your credit card as soon as your return is processed. Credits may take one billing cycle to post to your account. We apologize for not being able to refund shipping costs.